5/5 Rating on Trust
Era Translation Management System
A powerful CRM system for translation agencies. ERA TMS is a service management system for translation agencies — an online platform for managing projects and workflows in a translation business.
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// ERATMS
Bring Your Translation Business to the Cloud
No installation required
Runs directly in your browser — no downloads or setup needed.
No subscription
No monthly fees — pay only for the projects you actually manage.
Work from anywhere
Cloud-based platform — access your data from any device.
// About Us
Discover Our Passion for Translation Management Excellence
We started our journey in 2013 — with a vision to simplify and automate the daily workflow of translation agencies. By 2015, the system was ready to meet the world. Soon, it became the trusted backbone for 72 translation companies across Europe and Asia.
Over the years, we’ve gained more than experience — we’ve lived through industry shifts, global crises, and the digital transition to the cloud. Our product evolved with the times. What began as PerstPro CRM is now reborn as ERATMS — a modern, reliable, cloud-based translation management system.
We know your business inside out.
That’s why ERATMS is not just another CRM:
- Battle-tested solution built for real work
- No limits on features
- No subscriptions
- No stress
// Our Services
What ERATMS Can Do
🔄 Order Management
Track each project from request to payment: statuses, deadlines, attachments, team.
👥 Clients & Translators
Maintain contact databases, work history, pricing terms, and performance tracking.
💸 Automated Calculations
Let the system handle order costs, translator fees, and employee salaries.
📈 Financial Reports
Monitor income, expenses, debts, and overall performance over time.
✅ Quality Control
Assign editors and proofreaders, track each workflow stage in detail.
📄 Documents in One Click
Quickly generate invoices, agreements, and service reports with customizable templates.
// Purpose
System Overview
Who ERATMS is Designed For
ERATMS is designed for translation agencies of any size — from small studios to large companies handling hundreds of projects daily. The system becomes an indispensable assistant for project managers, translators, editors, and finance teams. It helps manage the entire workflow — from receiving an order to payment, maintaining client and freelancer databases, automatically calculating costs and salaries, and ensuring transparency and efficiency in all aspects of the business.
With ERATMS, your team can work faster, avoid mistakes, and focus on the quality of translations rather than routine tasks.
Functionality
📦 1. Order Management
Translation agency order tracking
Tracking current order statuses
Automated order cost calculation
Generating cost estimate forms
Document statistics calculation (PDF, DOC, DOCX)
Attaching glossaries to orders
Tracking additional work and expenses per order
Uploading and storing completed translations
Email client: creating orders from emails
Built-in task scheduler
Data storage for the entire operational period
👥 2. Client, Partner, and Translator Management
Maintaining client database
Maintaining partner database
Maintaining translator database
Access restrictions for translators, partners, and reports
Manager bonuses for recruiting translators
Contract templates for partners
Database search by specified parameters
💰 3. Finance and Accounting
Company expense tracking
Payments to translators tracking
Manager salary calculation
Manager bonuses
Cash flow monitoring
Creation of invoices, contracts, and statements
Generation of invoices and work completion certificates
Bank statement uploads
Financial reporting and data export
SmartCAT synchronization
✉️ 4. Communication and Access
Sending emails to translators and clients
Role-based access control (translators, partners, reports, etc.)
Network operation via the internet
Built-in email client
Access rights and data security
📊 5. Reporting, Analytics, and Price Lists
Generating reports by specified parameters
Report export
Storage of reporting data for the entire period
Creating price lists for clients and partners
Categorizing price lists
Support for price lists in multiple currencies
KPI calculation and manager performance evaluation
What problems does it solve?
🧭 Centralized Process Management
Full control over the operational activities of the translation agency
Managing the order lifecycle: from receipt to closure, with tracking of all execution stages
Storage and structuring of all business information: clients, partners, translators, notaries, services, documents, events
💼 Financial Control and Reporting
Tracking company income and expenses with the ability to reconcile cash operations daily or for a selected period
Automated generation of financial documents: invoices, statements, contracts
Debt accounting and monitoring of unpaid invoices
Automated payroll calculation for translators based on completed projects
📊 Analytics and Performance
Creating performer ratings based on quality and deadlines
Support for KPI system and employee performance evaluation
🤝 Client Relations and Communications
Integration with IP telephony and call log management
Notifications via SMS and Email
User-friendly interface for managers with customization options to fit individual workflows
💰 Flexible Pricing
Simple and convenient price list management, including multi-currency support and category separation