// How it works

Overview of EraTMS

EraTMS (Era Translation Management System) is a cloud-based system for managing translation businesses that brings together orders, clients, translators, and finances in one place. It is designed to help translation agencies and freelancers work faster, more transparently, and without the chaos of spreadsheets and email threads.

// Introduction to EraTMS

How EraTMS solves common issues

Translation agencies often face common challenges:

  • Order management, chaos in Excel spreadsheets and dozens of files;
  • Lost orders and emails;
  • Lack of control over deadlines;
  • Untracked debtors and lost profits;
  • Manual calculation of translators’ salaries and fees;
  • No cash and financial tracking of all payment sources.

EraTMS solves these problems by turning all processes into a single, transparent workflow.

Connection and Getting Started

  1. The user fills out the registration form.
  2. We create the workspace and send all necessary access credentials.
  3. Authorization is done via the Login button in the top right corner of the website.
  4. The user reads and accepts the user agreement.
  5. Initial setup:
    • Filling in company details,
    • Adding employees and translators,
    • Assigning roles (administrator, accountant, manager, etc.),
    • Uploading price lists for services and additional tasks (notarization, apostille, agency stamp etc.),
    • Choosing the currency and billing method (per word, character, or page).

After these steps, the system is fully ready to use.

If necessary, we import data from CSV, Excel, and other databases: orders, clients, translators, partners, and payment history.

Key Features of EraTMS

  1. Agency and order management
  2. Monitoring all orders and their statuses.
  3. Tracking project progress stages.
  4. Centralized data storage: clients, translators, partners, notaries, invoices, acts, additional services.
  5. Recording company events — even employees’ birthdays.
  6. Convenient management of price lists.
  7. Finance and accounting
  8. Reconciliation of cash receipts for a day or a period.
  9. Tracking all income and expenses.
  10. Automatic generation of invoices, acts, and reports.
  11. Automatic calculation of translators’ salaries.
  12. Tracking debtors and non-payers who did not collect or pay for orders.

Many agencies stop tracking debts after 2 months from order delivery, and such non-payments turn into lost profits. EraTMS provides tools for searching and analyzing debtors so that managers can recover funds in time.

Personnel and employee motivation
  1. Managing the database of translators and staff.
  2. Rating performers and translators based on work quality.
  3. Assigning roles and access rights for different employees.
  4. Bonus system: you can set a percentage based on the number of accepted orders or completed projects to motivate managers to work more actively and increase company profitability.
Interface and usability
  • Clear and simple interface.
  • Flexible configuration for department tasks or individual employees.

How EraTMS works in practice

  • The manager sees all projects in one window, monitors statuses, and receives reminders about problematic orders and debtors.
  • The accountant generates acts and invoices in minutes, checks the cash register, and tracks payments.
  • The administrator adds new employees, assigns roles, and configures access rights.
  • The agency director receives analytics: client profitability, order statistics, translator ratings, and managers’ work with debtors.
Competitive advantages of EraTMS
  • Works in a browser, no installation required.
  • Ready to use immediately after registration.
  • Scales from a single user to a large agency.
  • Supports data import from legacy systems.
  • Multilingual interface (English, German, French, Russian, Ukrainian).
  • Tools for debtor control and employee incentives.
  • Customizable for each company’s processes.
Conclusion

EraTMS is a complete working environment for translation companies. It eliminates chaos, automates routine tasks, helps manage debtors, and motivates employees to bring more profit to the company.

The system helps directors control the business, managers handle orders more efficiently, accountants maintain accurate records, and translators receive transparent payments.

Thanks to its simplicity, flexibility, and international orientation, EraTMS is suitable for small agencies and freelancers as well as large agencies where process clarity, financial discipline, and profitability growth are essential.

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